Fannie Mae recently released their “What do consumers know about the Mortgage Qualification Criteria?” Study. The study revealed that Americans are misinformed about what is required to qualify for a mortgage when purchasing a home.
With all the fuss about TRID’s effect on selling and financing homes, not much is being said about the CFPB’s continued task and commitment to enforcing RESPA rules and regulations.
Carefully crafted to allow mortgage and other service providers to provide contracted services to mutual clients, the CFPB has detected a thinly veiled attempt to get around RESPA, prompting certain financial institutions to run from the practice with their hair on fire.
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Few marketers actually talk to customers. It’s time for that to change – there is tremendous upside in reaching out and learning from customers. Learn about it in this post.